Privacy Policy

Hello and welcome to Paint Supply (“Paint Supply”, “Us,” “We,” “Our”), a website located at www.paintsupply.com (the “Website”). Protecting Your privacy is important to Us, so We are providing this Privacy Policy to explain Our practices regarding the collection, use, and disclosure of information that We receive when You use Our Website.

By using the Website You consent to Our collection, storage, use and disclosure of Your personal information and other information as described in this Privacy Policy.

1)      Other Terms Used in This Privacy Policy

In the course of this Privacy Policy We will refer often to people who use Our Website as You Your, and Users (collectively “Users”). Other capitalized terms have the same meaning as in Our Terms of Use or as defined in this Privacy Policy.

2)      Changes to Our Privacy Policy

Paint Supply reserves the right to change this policy and Our Terms of Use at any time. If at any point We decide to use Personal Information (as defined below) in a manner materially different from that stated at the time it was collected, We will notify Users by way of an email or by providing 30 days’ notice on the Paint Supply Website. Non-material changes or clarifications will take effect immediately upon posting of the updated policy on Our Website. You should periodically check www.paintsupply.com/priacy-policy for updates. Your use of the Website after such effective date will constitute acceptance by You of such changes.  By using the Website, You agree to all terms set forth by Paint Supply in both its Privacy Policy and Terms of Use and any other policies published by Paint Supply on the Website. If You do not understand Paint Supply’s policies, please contact Us at customerservice@paintsupply.com.

3)      Information We Collect

We collect both “Personal Information” and “Non Personal Information” about Our Users. In this policy, “Personal Information” is information that can be used to contact or identify You, such as Your full name and email address, and information that is linked to such information. “Non Personal Information” is information that cannot be used to contact or identify You and is not linked to information that can be used to contact or identify You and includes passively collected information about Your activities on Our Website, such as usage data, to the extent that information is not linked to Your Personal Information.

Visitors to the Website can access and browse certain portions of the Website without disclosing Personal Information, although, like most websites, We passively collect certain information from Your computer and/or device, such as Your IP address and web browser, when You browse the Website. Visitors who access and browse the Website without registering are “Website Visitors“. In order to utilize some of the Website offered by Paint Supply, You must register with Paint Supply, either through the Website.  All users who register with Paint Supply are “Registered Users.”

          a)      Information You provide

Regardless of whether You are a Website Visitor or a Registered User, all Personal Information that You provide to Us when registering, creating or modifying Your account, communicating           through the Website, or that You otherwise provide on the Website or by phone, email or postal mail, will be stored by us. You represent and warrant to Us that You have the right and
authority to provide Us all Personal Information You provide about Yourself or others. You may provide Us this Personal Information in various ways, including:

                   i)        When registering your account

When You register with Paint Supply, We will collect and store the information that You provide to Us directly on Our electronic registration forms. This may include, among other information:

  1. Your first and last name
  2. Your email address
  3. Your postal address
  4. Your phone number
  5. Your billing address
  6. Your shipping address
  7. Your phone number
  8. Your company name
  9. Your company type
  10. Your Tax ID or UBI
  11. Your Tax Exemption Status
  12. Your Tax Exemption Certificates

If You complete a registration that also requires You to pay Us a fee or if You add a payment method to Your account, Paint Supply will also collect Your credit card type, number, expiration date, and Merchant eSolutions security code through its third party payment vendors (Merchant eSolutions, Inc.), as well as Your billing address for payment purposes, if not previously provided.

                  ii)      Otherwise through the Website or by telephone, email, postal mail or chat

Users may provide Personal Information on the Website through online communications, groups and payment platforms. Both Registered Users and Website Visitors may choose to provide Us additional Personal Information by phone, email, postal mail, or chat. We collect and store all of the Personal Information You provide Us through these channels.

      b)      Information provided by others

                  i)        By Third party sources

In addition, We may obtain from other third party sources publicly available Personal Information, such as demographic data, and other information to enable Us to comply with regulatory requirements, ensure the accuracy of data, prevent fraud, etc.

      c)       Information You expressly authorize Us to collect from Your device

We may from time to time request permission for collect Personal Information from or about You that is stored on Your device. For example, if You use a Paint Supply mobile application, We may request permission to access and store Your location. If You grant Your permission, We will access and or store such information unless You subsequently opt out by adjusting the settings in Your mobile device.

      d)      Technical and usage information

                 i)        Log files, IP addresses and information about Your computer and mobile device

When You visit the Website, Paint Supply receives the internet protocol (“IP”) address of Your computer (or the proxy server You use to access the internet), Your computer operating system and type of web browser You are using. Additionally, when You visit the Paint Supply website We and any third parties We use to place ads on Our Website automatically receive the URL of the webpage from which You came. If You click on an ad, We and any such third party may also receive the URL of the page You were on when You clicked the ad and the URL of the site associated with the ad that You clicked.

                 ii)      Cookies and other technologies

We use various technologies to collect information about You, and this may include sending cookies to Your computer or mobile device, among others. Cookies are small data files stored on Your hard drive or in device memory that help Us to improve the Website and Your experience, see which areas and features of the Website are popular, count visits and track User activity, among other things. We may also collect information using web beacons (also known as “tracking pixels”) and digital fingerprinting. Web beacons are electronic images that may be used in the Website or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. Digital fingerprinting technology enables us to identify the devices that You use to access the Website for purposes such as data analytics, delivering targeted content and advertising, and protecting against possible fraudulent transactions.  The use of cookies, beacons, tags and scripts by us and Our partners, affiliates, tracking utility companies and service providers is covered by Our privacy policy. We have access and control over these cookies. Our partners, affiliates, tracking utility companies and service providers use session ID cookies to make it easier for You to navigate Our Website.  You can remove or block cookies using the settings in Your browser, but in some cases doing so may impact Your ability to use Paint Supply. Tracking pixels do not identify individual Users and the analysis of data obtained by tracking pixels is performed on an aggregate basis.

Without limiting the foregoing, We use Google Analytics to measure Website usage and improve Our visitor experience. The relevant data is provided to Us by Google in the aggregate (i.e. individual users are not identified) and allows Us to better understand Our Website audience. The Google Analytics features implemented by Us allow Us (i) to evaluate and generate reports on certain demographic, behavioral, and interest metrics of users collected by Google, and (ii) to create advertising remarketing audiences and campaigns based on such metrics, which may be segmented into aggregated groups.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings form at https://www.google.com/settings/ads.

4)      How We Use Information

       a)      Personal Information

In general, the Personal Information We collect is used to improve Our Website and enhance Your experience with Paint Supply. For example, We may use Your Personal Information to:

i)        register and service Your account; and
ii)       contact You in response to questions and solicit feedback and input from You;

       b)      Non Personal Information

In general, We use the Non Personal Information We collect to help Us improve Our Website and customize the User experience. We also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help Us track trends, evaluate the effectiveness of Our Website and analyze patterns in the use of Paint Supply.

5)      How We Share Information

In addition to using the information collected by Paint Supply for the purposes described above, We may also share Your information with various third parties, as described below. Please review Our sharing policy closely, especially with respect to Your Personal Information. By using Our Website or Our Website, You agree to allow Us to share the Personal Information You provide to Us in the ways described below.

        i)        With vendors/service providers

We also share Personal Information with vendors who perform services on behalf of Paint Supply, including without limitation vendors who provide email services, demographic information, or geo-location information, vendors who process credit card payments, shippers, and vendors who send SMS messages to Registered Users’ and/or Passengers’ mobile phone numbers, in each case to the extent applicable. Paint Supply has selected vendors who maintain high standards with respect to privacy and agree to use the Personal Information only to perform specific services on behalf of Paint Supply.

        ii)      As required by law or for reasons of safety

You acknowledge and agree that We may disclose information We’ve collected about You if required to do so by law or if we, in Our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), or to protect or defend Paint Supply’s, or a third party’s, rights or property.

        iii)     With Our affiliates

You acknowledge and agree that to the maximum extent permitted by law We may disclose any of the information We’ve collected about You to any of Our affiliates or subsidiaries, for the purposes of providing You with the Website, operating the Website, and Our other commercial purposes.

         iv)     With Your Consent

We also may share Your Personal Information with a third party if You consent to the sharing.

b)      Non Personal Information

This Privacy Policy does not limit Our use or disclosure of any Non Personal Information, such as information passively collected from Your computer via cookies, web beacons, or standard logging of website activity. If You do not wish to share this information with Paint Supply, then You should take steps to limit the passive collection of data about Your activities on the Website, for example, by changing Your browser settings to disable cookies. We reserve the right to use and disclose such Non Personal Information, as well as any other Non Personal Information We collect, with Our advertisers and other third parties at Our discretion.

c)       Business transactions

In the event We go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of Our assets, Your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s affiliates may continue to process Your Personal Information as set forth in this Privacy Policy.

6)      Your Choices Regarding the Sharing of Your Personal Information

Registered Users have control over what optional Personal Information they choose to share with Us when utilizing Our Website such as details requested for opening an account.

Users of a Paint Supply mobile application, who have given Paint Supply permission to access certain information from their mobile device such as their location, may subsequently opt out of that information sharing by adjusting the settings in their mobile device.

7)      Your Communication Choices

By becoming a Paint Supply Registered User, You are consenting to receive certain email communications from us, such as special offers, advice, customer surveys and administrative notices.

You have a choice at any time to stop Us from sending You emails for certain of the above-listed categories by adjusting Your settings in Your account settings.  Please note that You may not opt out of administrative emails regarding Paint Supply, including, for example, notices of updates to Our Privacy Policy.

8)      Changing or Removing Your Personal Information and Closing Your Account

If the Personal Information You provided when You registered changes, You may update this information by logging into Your account and accessing Your account settings. In some cases, We may not be able to reasonably accommodate Your request to remove Your Personal Information, in which case We will let You know if We are unable to do so and why.

If You no longer wish to participate in Our Website You may close Your account directly in the account settings portion of Your account.

If You close Your account, We have no obligation to retain Your information in our internal databases, and may delete any or all of Your account information without liability. However, We may retain information related to You if We believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non Personal Information, account recovery, auditing Our records, enforcing Our rights and obligations under Our agreements or if required by law. Paint Supply disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information.

9)      How Long We Keep Your Information
10)   Payment Information: Paint Supply does not store your payment information on Paint Supply’s servers. We use a third party site to process all payments called Merchant eSolutions (you can contact Merchant eSolutions via https://www.merchante-solutions.com for any questions of issues with the payment process).

11)   Paint Supply Database: To preserve the integrity of Paint Supply’s databases, standard procedure calls for Us to retain information submitted by You for an indefinite length of time.  Paint Supply understands your submissions as consent to store your information in one place for this indefinite length of time.

12)   How We Protect Information

We have implemented industry-recognized safeguards to help protect Your information from unauthorized access. These safeguards include:

a)       Paint Supply uses SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize SSL in the online registration process, in the login process, and in the account management section of the Website.

b)      Paint Supply uses strong encryption technology to protect sensitive information.

c)       Paint Supply employs firewalls, intrusion detection systems, and system monitoring to protect against unauthorized access of Our systems.

Your user accounts are also protected by the password You use to access Your online account with Paint Supply, and We urge You to take steps to keep Your password safe. If You feel Your password has been compromised, You should change it immediately. After You have finished using Our Website, You should log out of Your Paint Supply account and exit Your browser.

WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF SUCH FIREWALLS AND SECURE SERVER SOFTWARE. BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

13)   Links to Other Websites

Paint Supply may provide links to other web sites that We believe may be of interest to Our users. However, We are not responsible for the privacy practices employed by those web sites, nor are We responsible for the information or content they contain. This Privacy Policy applies solely to information collected by Us through Paint Supply; thus when You use a link to go from Our web site to another third party web site, this policy is no longer in effect. We encourage Our users to read the privacy policies of these other web sites before proceeding to use them.

14)   Contact Us

If You have any questions on Our Privacy Policy, You can contact Us via email at customerservice@paintsupply.com.